FAQ

Questions before checkout

Clear answers about the pair, how to use it, and checkout.
Augenklappen
One matched pair, ready to useCool hydrogel on contactPeels off clean, no residueTracked worldwide shipping

FAQ

Questions before checkout

How many patches are in the set?
The set is one pair, a matched left and right patch sold together as eye mask stickers. Each pair is ready to use straight from the tray, so you press one under each eye and there is nothing to cut, trim or pair up yourself. It is a single quiet pause rather than a multi-step routine.
Where exactly do the patches go?
They sit on the skin below the eye, not on the lid or along the lash line. The wider band rests in the hollow just under the eye where you want the cool contact, and the taper points in toward the inner corner near the nose. The curved crescent shape is cut to follow that natural line so the patch lies flat under the brow bone.
Do they stay on while I move?
Yes. The patch has a light tack that grips the skin gently, so it holds steady through blinks and small movements while you sit back or lie down. You do not need to hold it in place with your fingers. It is made to stay put for the length of a short rest rather than during exercise or a workout.
How do they come off?
When the rest is over you lift the patch from the outer edge and it peels away in a single piece, with no sticky film clinging to the skin. The hollow under the eye feels damp and cool rather than tight, and any gel left behind taps in with a fingertip before you carry on with the rest of your care.
What does the gel feel like on the skin?
It reads cool the moment it touches and keeps that cool feel through the whole rest, so the area under the eye feels fresh rather than warm. The hydrogel is soft and supple, sits flush against the skin, and stays comfortable while you read, scroll or close your eyes for a few minutes.
When is the best time to use them?
They fit a quiet reset before an event, a slow morning, or winding down at the end of a long day. Press a pair on after cleansing while the skin is still bare, let them sit while you relax, then peel them off and continue. They slot in without adding a single step you have to think about.
Can both men and women use them?
Yes, the patches are unisex. The curved crescent shape follows the same line under the eye for anyone, and the cool hydrogel feel works the same whatever your skin. They are a simple comfort step, an easy pause anyone can press on after cleansing for a few cool minutes of rest.
How should I store the unused pair?
Keep the unused pair sealed in its tray with the peel-off film in place, away from heat, so the hydrogel stays cool, moist and supple until you are ready. Lifting a patch only when you are about to use it keeps the gel at its freshest and helps it grip and read cool the way it should on contact.