FAQ
Questions before checkout
Quick answers on cooling, sizing, placement and care before you order.
Cool touch ice silk surfaceSweat wicking breathable weaveRaised bolster comfort edgeNo freezing or plugging in
FAQ
Questions before checkout
Do I need to freeze or refrigerate the mat?
No. The cool touch ice silk fabric feels cool on its own, so the mat is ready to use straight out of the box. There is nothing to freeze, fill or plug in, you simply lay it down and let your pet settle onto the surface.
How does a mat with no power keep my pet cool?
Cats and dogs cannot sweat through their skin, so on warm days they press against cool surfaces. The ice silk fabric feels cool on contact and the breathable weave carries heat and moisture away from the body, so the spot stays fresher than tile or a regular fabric bed.
Is it suitable for both cats and dogs?
Yes. The mat comes in four sizes from S to XL, so a kitten, a cat or a dog up to a large breed each gets a surface that fits the way they stretch out. The cool touch fabric and bolster edge work the same way for any pet that likes to curl up.
How do I choose the right size?
Pick a size your pet can lie on with room to stretch. The S measures 48 by 38 cm, the M 64 by 49 cm, the L 79 by 64 cm and the XL 90 by 75 cm. If your pet is between sizes, the larger option gives more room to spread out on the cool surface.
Where can I place the cooling mat?
Set it wherever your pet already rests in the heat, by a sunny window, inside a crate, on the kitchen tile or across a corner of the sofa. The slim quilted mat lays flat on each of these spots and can also go across a car seat for travel.
How do I clean it?
Wipe the surface with a damp cloth to lift hair and marks, then lay it flat to air dry. Keep it out of direct heat so the cool touch surface stays in good condition. When the warm weather passes you can roll it up and store it flat.
Will it slide around or bunch up?
The mat sits flush and flat thanks to its slim quilted build, so it stays in place on tile, crates and sofa corners. The raised bolster edge holds its shape and frames a soft sunken middle, giving your pet a defined spot to curl into.
Can I take it on car trips?
Yes. Lay it across the back seat or inside the carrier so a long drive stays comfortable for your pet. Because there is nothing to freeze or plug in, the cool touch surface is ready whenever you need it, and it rolls up for easy carrying.
