FAQ

Questions before checkout

Clear answers about loading it, the snack mold, the silicone and daily care.
Pet Feeding Toy
Free worldwide shipping with email trackingSecure checkoutReplacement or refund if it arrives damagedSoft non-toxic food-grade silicone

FAQ

Questions before checkout

How does the treat ball actually work?
The ball twists open at the middle seam so you can press a snack or a frozen homemade puck into the round trough in the centre. Once it is twisted shut, your pet has to lick and nudge through the cross-shaped slots on the top half to work the food out a little at a time. The ribbed band around the lower half gives the teeth something to grip and chew, so a quick treat turns into a long, calm chewing session.
What is the yellow mold for?
The yellow mold is a four-cavity silicone tray for making your own snacks. You blend your pet's favourite food, spoon it into the four round cups, and freeze it into firm pucks that drop straight into the ball's trough. It lets you control exactly what goes inside, reuse the mold as often as you like, and keep a batch of homemade snacks ready in the freezer.
Is the silicone safe for my pet to chew?
Yes. Both the ball and the mold are molded from soft, non-toxic food-grade silicone made to be licked and chewed. It is soft enough to be gentle on the mouth and gums yet durable enough to stand up to a regular chewer. Because it flexes rather than shatters, there are no hard shards or splinters to worry about the way there can be with a bone or a rawhide chew.
Will it suit a strong chewer?
It is built with a determined chewer in mind. The thick silicone walls and the ribbed lower band give the teeth a satisfying surface to work on, and the twist-open design means there is no small cap or plug to come loose. As with any chew toy, pick a size sensible for your pet, supervise the first few sessions, and swap it out if it ever shows real damage.
How do I clean it?
Twist the ball fully open at the seam so both halves come apart, then rinse them and the mold under the tap. The smooth silicone wipes out fast and reaches into the trough easily. It is made to take high-temperature washing, so you can give it a deeper clean now and then and the inside stays fresh and ready for the next snack.
Which color and format should I pick?
The ball comes in green, orange or yellow, and you can choose it on its own, the mold on its own, or the full ball and mold set. If you want the complete experience of loading homemade frozen pucks, go for a set so you get both pieces. If you already have a mold or only want the chew ball, the single ball is the simpler pick. The colour is yours to choose.
Can I use it for both dogs and cats?
Yes. It was designed mainly with dogs in mind, since they tend to be the keenest chewers, but a curious cat can lick and paw at the slots just as happily with a soft snack packed inside. Match the snack to whatever your pet normally eats, start with a small amount, and let them learn the toy at their own pace before you load it fully.
How big is the ball?
The ball measures about 8 by 8 by 7.1cm, so it sits comfortably in one hand and is easy for a medium pet to nudge and roll across the floor. The full set weighs around 245g, with the ball about 138g and the mold about 107g on its own. It is solid enough to stay put while your pet works at it, without being heavy or awkward to pick up and refill.